Bookings:

If possible reserve not later than one week prior to your arrival in Salzburg so we can make the arrangements necessary to insure your participation at the tour of your choice.

Tours:

We generally tour with nine seater vans; if you travel with bigger groups or need a tour guide for your own bus just let us know!

What we need:

Please specify which tour you would like, the exact date, time, number of people and the name of the hotel you'll be staying at in Salzburg. In addition we will need a credit card number with the name and expiration date to confirm your reservation.

Credit card details are required to reserve seats. We will not charge your credit card unless you don’t show or cancel within 24 hours of the tour date. Payment is received by cash on the van or by credit card in our office.

Pick up:

For our morning tour your tour guide will pick you up at your hotel in Salzburg or at our office between 8:45 and 9:15 a.m. For the afternoon tour you need to arrive at our office at Rudolfskai 38 between 1:30 and 1:45 p.m. unless arranged differently in advance. A pick up from your hotel for the afternoon tour is only possible in exceptional cases as our tour guides only have half an hour between a morning and an afternoon tour and should be able to use this time to rest. 
Our office is located conveniently in the Old Town, near Mozartsteg bus stop.

Drop off:

After the morning tour we can bring you to the train station or our office at Rudolfskai 38 near Mozart square. In the evening we can drive you back to your hotel in Salzburg or drop you off in the Old Town.

Cancellation:

Unless we can rebook the seats on the day of the tour your tickets cannot be refunded. Bob’s Special Tours reserves the right to cancel tours or impart your booking to co-operation partners in case of insufficient reservations. If this rare situation should occur we will get in touch with you immediately.

International Conditions for Travel Agencies are effective