Lindi gave us the most wonderful tour of the Sound of Music! She was full of new information for us and really made the tour come to life. I loved the small group setting and the personal feel we got from Lindi. I would definitely take a trip ...
Dear Mr. Hassard,
With reference to your feedback of 7thJuly.
We are very sorry to hear, that you did not enjoy your tour.
However, we are surprised that no comment was made at the time.
You might guess how difficult it is to follow the exact circumstances at this distance in time; the most reasonable time for a complaint would have been directly after the tour - either to the guide or directly to the company.
Whilst we take notice that you apparently had problems on this tour, we find it surprising, that the other three guests on this particular tour have not contacted us with any complaints.
As we value our good reputation, we take your feedback seriously, and we would appreciate receiving an e-mail from you to which we could respond directly.
Eveline Truhlar
Bob\'s Special Tours
This tour was the highlight of our stay in Salzburg! Our tour guide was wonderful and the size of the van was perfect for our group of 8 people. We were able to travel on more scenic routes than other large tour buses which made the drive more ...
Great trip! Juergen was fantastic! We really enjoyed it, and will highly recommend it to our friends that are heading that way.
Reservation number 3s0B 27th June - Four Adults.
We are very very disappointed. Firstly we cannot select a tour guide because he is not listed. Sure he took us on the tour but only just.
No atmosphere, no enthusiasm, no music. Tour ...